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Anthony Gavia
TRAVEL EXPERT
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Projects
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Streamlined the internal staff discount process, making it faster, clearer, and more efficient for cross-functional teams.
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Established a standardized process for contacting RMA (our transfer provider), including clear setup guidance and quick-response templates to improve response times and communication consistency.
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Improved how trade partners report and resolve commission discrepancies by creating clearer communication pathways and reducing back-and-forth inquiries.

SKILLS
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